If you have other questions, please Contact Us.

Why some of my videos are not showing up?

SKYBOX will automatically scan all the local videos, and display the video that can be played on “All Videos” page.

SKYBOX will automatically scan all the local videos, and display the video that can be played on "All Videos" page.

If your video is not displayed on that page, perhaps it was considered as a video that can not be played, you can switch to “Directory” page to find the video by path.

If your video is not displayed on that page, perhaps it was considered as a video that can not be played, you can switch to "Directory" page to find the video by path.

SKYBOX supports videos in MP4, Mkv, Avi, MOV, WMV, Rmvb, Flv, 3gp, WebM, VOB and so on. If you have not found your video in the “Directory” page, maybe because it is some format we don’t support now. We will continue to improve the video supportability.