If you have other questions, please Contact Us.

Why can’t my video play?


(1) SKYBOX VR player supports almost all common video formats such as mp4/mkv/mov/avi/wmv/rmvb/flv. If the video you imported could not be recognized, please check whether the video is in a special format.


(2) Please check whether the video file is damaged, check whether the size of the video you downloaded is complete and as same as described before downloading.